Terms of service
Last updated: 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS SITE OR PURCHASING ANY PRODUCT.
By accessing or using this Site, you agree to be bound by these Terms, including the mandatory arbitration and class action waiver in Section 17.
1. Overview
This website is operated by CLEANYVIA PRO LLC ("we," "us," "our," or "Cleanyva"). The terms "you" and "your" refer to the user or viewer of this Site.
We offer this Site, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including those additional terms and policies referenced herein and/or available by hyperlink.
If you do not agree to all of these Terms, you may not access the Site or use any services.
2. Eligibility
By agreeing to these Terms, you represent that:
- You are at least 18 years of age, or the age of majority in your jurisdiction
- You have full legal capacity to enter into a binding contract
- You will not use our products for any illegal or unauthorized purpose
- You will not violate any laws in your jurisdiction (including copyright laws)
You may not transmit any worms, viruses, or any code of a destructive nature. Breach of any Term will result in immediate termination of your services.
3. Products and Services
Certain products may be available exclusively online through the Site. These products may have limited quantities and are subject to return per our Return and Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
4. Pricing and Payment
All prices are listed in US Dollars (USD) unless otherwise indicated. Prices are subject to change without notice.
We reserve the right to refuse or cancel any order placed for a product whose price was incorrectly listed due to typographical, photographic, or technical error. If we cancel an order due to a pricing error, we will provide a full refund.
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information so we can complete your transactions and contact you as needed.
5. Shipping and Delivery
Shipping is governed by our Shipping Policy. Estimated delivery times are estimates only and not guarantees. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control.
6. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms by reference.
7. Accuracy of Information
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions.
This Site may contain certain historical information. Historical information is provided for reference only. We reserve the right to modify the contents of this Site at any time without notice.
8. Intellectual Property
All content on the Site (including text, graphics, logos, images, product designs, and software) is the property of CLEANYVIA PRO LLC or its content suppliers and is protected by United States and international copyright laws.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.
The "Cleanyva" name, logo, and all related names are trademarks of CLEANYVIA PRO LLC. You may not use these without prior written consent.
9. User Comments and Submissions
If you send us creative ideas, suggestions, proposals, or other materials (whether online or by other means), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments you forward to us, without compensation.
We are not obligated to: maintain comments in confidence; pay compensation for comments; or respond to comments.
You agree your comments will not violate any right of any third party (including copyright, trademark, privacy) and will not contain libelous, unlawful, abusive, or obscene material.
10. Prohibited Uses
You are prohibited from using the Site or its content:
- For any unlawful purpose
- To solicit others to perform unlawful acts
- To violate any international, federal, or local regulations or laws
- To infringe upon our intellectual property rights or those of others
- To harass, abuse, insult, harm, defame, or discriminate
- To submit false or misleading information
- To upload viruses or malicious code
- To collect personal information of others
- To spam, phish, pharm, or scrape
- To interfere with security features of the Site
We reserve the right to terminate your use of the Site for violating any of these prohibited uses.
11. Disclaimer of Warranties; Limitation of Liability
WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
THE SERVICE AND ALL PRODUCTS DELIVERED ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO CASE SHALL CLEANYVIA PRO LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, OR LOSS OF DATA.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.
BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
12. Indemnification
You agree to indemnify, defend, and hold harmless CLEANYVIA PRO LLC and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
13. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.
14. Termination
These Terms are effective unless and until terminated by either you or us. You may terminate by notifying us that you no longer wish to use our Services or by ceasing to use the Site.
If, in our sole judgment, you fail to comply with any term of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due.
15. Entire Agreement
These Terms and any policies or operating rules posted by us on this Site constitute the entire agreement between you and us, governing your use of the Service and superseding any prior agreements.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions.
17. Mandatory Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Site or purchase of products, shall be determined by binding individual arbitration in Albuquerque, New Mexico, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
YOU AND CLEANYVIA PRO LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
You waive any right to a jury trial or to participate in a class action.
If you do not wish to be bound by this arbitration clause, you must notify us in writing within 30 days of first accepting these Terms at: legal@cleanyva.com
18. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
19. Contact Information
CLEANYVIA PRO LLC
📧 Email: legal@cleanyva.com
📍 Address: 1209 Mountain Road, Albuquerque, New Mexico